Sales for Non-Salespeople

Our Sales for Non-Salespeople training is designed especially to help people whose job is not directly sales but who communicate with customers face to face or by phone. Through this program, participants will gain a more sales-oriented perspective in their communication with customers and will develop their ability to generate revenue for the company they work for.

Training content

• Understanding the Sales Perspective
• Customer Needs
• Communicating with the Customer (Listening, Asking Questions)
• Attracting the Customer’s Attention
• Meeting Customer Needs Through the Feature–Benefit Relationship

At the end of this training, participants

• They will learn to overcome customer objections.

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