Customer Relationship Management
Customer Relationship Management has emerged as a concept whose importance is evident in today’s competitive conditions. In this training, which highlights the importance of Customer Relationship Management practices for businesses, participants will learn how to organise relationships between the business and its customers.
Target audienceCustomer relationship management concerns all staff who carry out the activities of the business.
Duration1 days (09:00 - 16:00)
Participants12 people per group
Training content
- Communicating with Customers and Its Dimensions