144 training courses, from data collection and analysis to artificial intelligence, from communication to leadership. Programs are tailored to your organization and held in person or online; you can request a quote with a single click on the course page.
Customer Relationship Management has emerged as a concept whose importance is evident in today’s competitive conditions. Customer Relationship Management practices…
1 days12 people per group Customer RelationsIn recent years, key account management has come to occupy a strategic position. Within the framework of the “Pareto Principle (20/80)”, which also applies to key account management, a…
1 days12 people per group Customer RelationsOur aim in the Developing Customer-Focused Service Skills programme is for participants to gain awareness of “Customer-Focused Attitudes and Behaviours”, to be able to see through the customer’s…
1 days12 people per group Customer RelationsOur main goal in this training program is to support participants in developing the perspective, awareness and skills needed to improve service quality and customer satisfaction.…
1 days12 people per group Customer RelationsMany companies are far from understanding the speed and nature of the change their customers are going through. ‘Customer Experience’ refers to the total value customers…
1 days12 people per group Customer RelationsIn this training program, we will examine the importance of customer-oriented thinking, the most decisive factor in differentiating institutions in today’s competitive environment, and the behavior of employees who manage customer…
constant contact: all employees and managers. 02 Duration: 1 days12 people per group Customer RelationsOur aim in this training is to stop treating customer complaints as matters to be feared, hidden or swept under the rug, and to handle them like true professionals…
1 days12 people per groupWrite to us for a development program that brings several courses together, tailored to your institution’s needs.