Assertive Behavior in Business Life
Being able to voice our own opinions with confidence, to express this confidently when we feel our rights have been violated, and to adopt an assertive stance in the face of challenging situations and people are among the issues all of us struggle with from time to time. This difficulty sometimes stems from our upbringing and sometimes from our beliefs and traditions. At the same time, in an increasingly intense business life, we more often encounter situations that require an assertive stance. In this training we share how assertiveness differs from aggressive or passive behavior, and in which situations and how it can be used successfully. The tests and analyses in the program flow, as well as the scenarios and case studies, contribute to a better understanding of the subject and to the development of skills for a harmonious and constructive working life.
Training content
- Benefits of Safe Behaviour
- Consistency Between Words and Actions
At the end of this training, participants
- Will be able to deal with difficult situations at work and influence the people they face.